Data Centers

Blue Cross and Blue Shield of Florida

Blue Cross and Blue Shield of Florida is the oldest and largest health plan provider in the state, with more than 4.2 million health plan members. The company’s Jacksonville headquarters has continually grown to meet its needs.

Blue Cross and Blue Shield of Florida


Responding to growing demand for more building space, Blue Cross and Blue Shield of Florida had over the years added facilities for administration, processing, customer service, and data management. For its new data center, BCBSFL wanted to ensure reliability and zero downtime to meet critical operating demands.


Facility Automation Solutions engineered and installed a system that could meet the critical operating and reliability demands of the data center, which included fully redundant systems for power, HVAC and data equipment, as well as a chilled water storage tank designed to provide an uninterrupted source of cooling during equipment transitions. The Andover Controls system utilized native BACNet communications protocol to meet the requirements for an “open” system.

Blue Cross and Blue Shield of Florida | Chilled Water System

The BACNet capabilities also were the key to incorporating third-party HVAC equipment directly into the building management system. Integrated communications were provided to Liebert CRAC units and to York Chillers.


The solution provided a single system that consolidated all critical information for the data center. In addition, Facility Automation Solutions helped BCBSFL achieve significant cost benefits by integrating non-uniform facility management systems at the company’s multiple campuses onto a single platform for centralized management.

Blue Cross and Blue Shield of Florida | Tank Summary

Project Details

Campuses Integrated

  • Deerwood Operations Center: Integration of 5 buildings with Siemens Apogee
  • Riverside Operations Center: Andover Continuum
  • Westside Print Facility: Andover Continuum
  • Enterprise Data Center: Andover Continuum


  • Blue Cross Blue Shield of Florida Ethernet WAN
  • Web page server for independent user interface
  • Web-based messaging for alarm conditions

Equipment Installed

  • More than 400 DDC Controllers for HVAC and Lighting control
  • Communication interface to Siemens Apogee systems

Applications Provided

  • Andover Continuum
  • Enterprise Systems Monitor Web services